Program Design & Optimization
You’re an airline or airport operator looking to maximize your security investment with a future-proof approach. Strategic planning is everything, and the pace of technology innovation is accelerating. We help you drive new, innovative approaches in the aviation security and passenger facilitation domains.
Overview
We’re able to improve and enhance industry practices through in-depth research that lets us pinpoint and understand what's currently being done well in the market. By analyzing this research, and by engaging our network of leaders and experts from industry and government, we discover opportunities, identify vulnerabilities, and plot trends in the aviation, transportation, and security markets.
Current State Assessment
Separating yourself from the day-to-day to discover fresh perspectives can be challenging. You're also faced with an ever-evolving regulatory landscape which adds significant complexity to building an effective security and facilitation strategy. Leave it to us. We interview your team and use a scorecard approach to assess your security or facilitation position and identify the path to enhancing operational efficiencies in a way that aligns with your core business or project objectives.
Capability Review
Based on a thorough and robust assessment of your needs, we'll dig into possible technology solutions, mapping providers and their range of capabilities. This allows you to think over, above, and around the box to find the best and brightest solutions to your most pressing challenges.
Program Development
Imagine an airport that’s purchased millions of dollars in security tech, only to rip it all out four or five years later based on a new, unforeseen requirement. Or an airline spending the same on contractors, only to realize more data or a different approach could have led to a more optimal outcome. Unfortunately, these things happen. We help our clients think through the “what ifs” and "maybe we shoulds" related to new requirements, threat scenarios and future predictions, and incorporate these elements into new plans and programs.
Innovation Management
It can be challenging for airports and airlines to handle the gaggle of vendors knocking on the door. We manage these communications and help operators align engagement with core strategic objectives. As well, we work with your team and partners to build out comprehensive trial plans and Key Performance Indicators, creating consensus among all involved. It helps bring clarity when we're able to articulate and communicate the “why” behind a trial effort, and how it complements your longer-term strategy.
Our ApProach
The way we handle program design is customized to the unique circumstances of each operational environment. Transcending off-the-shelf solutions (common to large consulting firms), our approach involves calling into play our deep industry expertise, along with a fast and agile way of working.
LIST
We’ll facilitate a series of workshops with your team to put everything on the table and prioritize requirements and time horizons. For planning purposes, we’ll map where you are against other more and less mature organizations.
LOOK
As part of our process, we’ll scour the landscape through in-network discussions to identify new and emerging approaches or tech relevant to your objectives; in certain instances, we’ll make sure you have direct discussions with thought-leaders leading the innovation charge.
INVESTIGATE
We’ll dig deeper into new or emerging requirements or standards that could impact your planning efforts to ensure they’re incorporated into a holistic plan or program.
NURTURE
We’ll cultivate initial thoughts and workstreams through regular touch-point workshops to create and refine, over time, security or passenger facilitation programs that set you up for success.
OUR APPROACH
The way we handle program design is customized to the unique circumstances of each operational environment. Transcending off-the-shelf solutions (common to large consulting firms), our approach involves calling into play our deep industry expertise, along with a fast and agile way of working.
Agile execution methodology
We sit with you to frame out overarching goals and key objectives.
We conduct desktop research and gather relevant information to help organize efforts around what’s missing.
We craft a meaty outline that will lead us to impactful insights for you.
With an outline in hand, we engage a range of industry stakeholders and experts to gather unique insights you can only get from inside the arena.
We synthesize learnings into an easily-digestible deliverable with unique learnings – taking feedback and incorporating it for an even AWESOME-er product.
Relevant Work
LAM LHA has supported leading operators to enhance planning and the development of new aviation security and passenger facilitation programs.
“Designing new testing and evaluation protocols for new types of products requires time, patience, and a tremendous amount of collaboration between public and private stakeholders.”
