Case Study
Refinement in Product Qualification Approach
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Project Overview
An impasse in the product qualification process was keeping our client from selling their newest product into the European aviation security market. We supported them with stakeholder engagement and communications to put everyone on the same page, and find a way forward.
Client Profile
Client
Anonymous
Business Type
Security Equipment Manufacturer
Client Location
North America
LAM LHA ADVISORY
- Active engagement with EU decision-makers to understand concerns and ensure common understanding of the challenge
- Advisory related to communications, correspondence, and positioning to create a win-win for all stakeholders involved
Key Outcomes
- Drove common understanding of the challenge, and identified pragmatic way forward
- Impasse resolved and new qualification pathway identified & implemented
Security product qualification in the aviation security domain can be tricky when anomalous situations arise. Getting to a workable solution is most often just a matter of ensuring everyone has a common understanding of the problem. Most regulators want to “get to yes” – and the quick resolution of this matter was an example of them doing exactly that!
Anne Marie Pellerin
Managing Partner
